STORE POLICY

Because We Care

At GemBoutique@LuveGems, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Returns Policy

1. All Earrings are non refundable for hygiene reasons.

2. All other Jewellery can be returned within 28 days and we will refund in full if the item is undamaged. Tags must not be removed for it to be refunded. 

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